ARRIVAL TIME

Please arrive 15 minutes prior to your scheduled appointment time. If you arrive late, we cannot guarantee the full length of your service.

RESERVATION POLICY

For spa appointments that are longer than one hour or for multiple appointments in one day, we do ask that you provide us with a credit card to reserve your appointment time. Your card will not be charged unless you fail to meet our cancellation policy.

CANCELLATION POLICY

Spa appointments have been especially reserved for you. If you need to cancel, please do so with a minimum of 24 hours notice. For a bridal party we ask that you please do so with 48 hours notice. Failure to do so will result in a 50% charge of your service.

SPA ETIQUETTE

Please respect the tranquility of our spa environment by turning off your cell phone during your visit to maintain a serene ambiance. Also please note that all treatments require the removal of jewelry. We recommend you leave your valuables at home; we are not responsible for lost items.

GRATUITIES

Gratuities are not included in the price of any service, package or gift certificate (unless stated). For those wishing to show appreciation for a job well done or a service enjoyed, gratuity envelopes are available at the front desk of the spa. We ask that you please bring either cash or check for the gratuity.

GIFT CERTIFICATES

Our gift certificates are beautifully packaged and ready for giving. They can be purchased at the salon, via telephone or on our website, www.skindeepdayspa.com. Please note that they are non-refundable and for Salon Credit only.

Thank you for visiting our spa and we hope you enjoy your visit!